v1.5.26 Bug Reports and Comments

[sirhc]

Thanks for the quick reply!
Whoa, what happened? I think it is likely out of warranty? Unless there is some exception for this issue?

Well im conjecturing on the damage based on UI, it would have to be diagnosed. But damage is nrvrr under warranty even if you damage it the same day you receive it.

Go to rma portal plug in mac it will tell you what yoir options are.

This type of damage is usually ground current and could have happened awhile ago but you did not notice it until you ipgraded it and looked at status page.

But WISP Repair which runs our RMAs will repair most any unit even other manufacturer equipment.

[sapin069]

Still getting this message when the switch tries to send an e-mail, and I can'T figure out why,

[->] RCPT TO:<support@isfquebec.net> [<-] 553 5.7.1 <ISFQuebec@isfquebec.net>: Sender address rejected: not owned by user admin@isfquebec.net ssmtp: RCPT TO:<support@isfquebec.net> (553 5.7.1 <ISFQuebec@isfquebec.net>: Sender address rejected: not owned by user admin@isfquebec.net)

the email account ISFQuebec@isfquebec.net comes from I don'T know where, this happened since 1.5.25,

ISFQuebec being my User credential, to access the device,

Now if I change my Login User to admin it works fine,

It looks like the User name has to be a valid e-mail adresse for this to work, Not very good for us,

Thank you for guiding me to make it work again,

regards

[mnitech]

System web interference not working. Could get through the signon screen but then was indicating 'not communicating". Had to reboot via the SSH interface.
WS-6-MINI

[sirhc]

Still getting this message when the switch tries to send an e-mail, and I can'T figure out why,

[->] RCPT TO:<support@isfquebec.net> [<-] 553 5.7.1 <ISFQuebec@isfquebec.net>: Sender address rejected: not owned by user admin@isfquebec.net ssmtp: RCPT TO:<support@isfquebec.net> (553 5.7.1 <ISFQuebec@isfquebec.net>: Sender address rejected: not owned by user admin@isfquebec.net)

the email account ISFQuebec@isfquebec.net comes from I don'T know where, this happened since 1.5.25,

ISFQuebec being my User credential, to access the device,

Now if I change my Login User to admin it works fine,

It looks like the User name has to be a valid e-mail adresse for this to work, Not very good for us,

Thank you for guiding me to make it work again,

regards

This is not simething that changed on our side, mail host have adopted new security protocols that our switches dont deal with.

Overview:
New email security requirements, driven by Google, Yahoo, and Microsoft, mandate bulk senders (>5,000 emails/day) implement SPF, DKIM, and DMARC for authentication.

These requirements present many hurdles. Right now all developers are working to complete the WS4 line.

Our current plan to adopt in WS4 then back port to WS line in Q1 hopefully. Basicaly we will use send mail on the swith and send the emails directly from the switch then all the user has to do is create an SPF1 TXT record in DNS. However if your switch does not have internet access which is best then the operator must have an internal mail server that the switch can get to via non internet access via internal invalid routes.

Another thing i am considering is removing email alerts altogether. For one switches should not be internet accessible and most WISPs no longer host their own email servers.

This is a complex issue with a lot of moving parts and security concerns.

[sirhc]

System web interference not working. Could get through the signon screen but then was indicating 'not communicating". Had to reboot via the SSH interface.
WS-6-MINI

Is this a switch with v1.5.26 or new unit?

Some switches ship with older firmware that requires a firmware update to use browsers that no longer support TLS v1.0. In this event i use firefox and change its setting to support TLS v1.0 then upgrade firmware.

If this is running v1.5.12 or newer then something is set wrong in config or corrupted config. Factory default.