WS-12-250-DC [Not Booting]

ambrose
Member
 
Posts: 6
Joined: Mon Dec 16, 2019 4:08 am
Has thanked: 0 time
Been thanked: 0 time

WS-12-250-DC [Not Booting]

Mon Dec 16, 2019 7:27 am

Hello Guys,
We have got a 12port 250W DC switch that does not seem to boot up , we can see LEDS lighting on the inside, the power LED flickers for a bit and then goes off .
The Fan does not run at all.
Any ideas ..thanks in advance

User avatar
Stephen
Employee
Employee
 
Posts: 1013
Joined: Sun Dec 24, 2017 8:56 pm
Has thanked: 81 times
Been thanked: 178 times

Re: WS-12-250-DC [Not Booting]

Mon Dec 16, 2019 11:40 am

Can you see any output at all on the serial console?
If you can send a screenshot of what it looks like.

If not, it sounds like the Unit needs an RMA.

ambrose
Member
 
Posts: 6
Joined: Mon Dec 16, 2019 4:08 am
Has thanked: 0 time
Been thanked: 0 time

Re: WS-12-250-DC [Not Booting]

Tue Dec 17, 2019 7:01 am

There is definately nothing from the console.
How do i file for an RMA ?
Thanks in advance

User avatar
Stephen
Employee
Employee
 
Posts: 1013
Joined: Sun Dec 24, 2017 8:56 pm
Has thanked: 81 times
Been thanked: 178 times

Re: WS-12-250-DC [Not Booting]

Wed Dec 18, 2019 12:56 am


ambrose
Member
 
Posts: 6
Joined: Mon Dec 16, 2019 4:08 am
Has thanked: 0 time
Been thanked: 0 time

Re: WS-12-250-DC [Not Booting]

Thu Dec 19, 2019 2:55 am

Thank you

Return to General Discussion

Who is online

Users browsing this forum: Bing [Bot] and 35 guests