frustrating supply chain

Kick back and hang out in the lounge and talk about almost anything.
mhaut@level421.com
Member
 
Posts: 3
Joined: Wed May 02, 2018 8:06 am
Has thanked: 0 time
Been thanked: 0 time

frustrating supply chain

Mon Feb 05, 2024 11:32 am

Dear Netonix team,

sell Netonix switches via our online shops and lately see that quite some customers in Europe are running around to get material.

I wrote several emails to your team, but did not get any reply:

We would need:
20x WS8-15-AC
2x WS26-400AC
10x WS12-250-AC
5x RMK-250
2x PS250-DC

Before sending these customers to buy alternative material, I wanted to ask you if you do not get my emails or if there is anything else wrong on the netonix side.

I also see other clients here complain about not receiving support emails.

Markus
mhaut@level421.com
+49 177 5369568 (whatsapp)

User avatar
sirhc
Employee
Employee
 
Posts: 7348
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1318 times

Re: frustrating supply chain

Tue Feb 20, 2024 2:18 pm

All the units you want are available on our site.

I do know we are low on WS-8-150-AC and wont get more until fall Aug/Sept. There was a pent up demand for them and we blew through thousands of them faster than we expected.

But all other models are in stock and will be so for awhile.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to The Lounge

Who is online

Users browsing this forum: No registered users and 7 guests