Issues logging in to website

accidentally32MB
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Issues logging in to website

Thu Dec 02, 2021 5:37 pm

Not sure if this is the right place to post this but here goes:

When I try to log into https://netonix.com/customer/account/login/ sometimes I get an error that says "You cannot proceed with such operation, your reCapthcha reputation is too low.", and other times I get "Invalid form key. Please refresh the page."

Was hoping to get some help with this, please.

It works when we log in manually (meaning: manually typing in the username and password)... we use a service called OneLogin (it's essentially a web portal with shortcuts to websites where you click on a shortcut, it opens a new tab to said website and it auto-fills the username and password fields and logs you in, very similar to Okta). I'm sure this has something to do with it but hopefully there's something we can work out, here, so we can use OneLogin to sign in.

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sirhc
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Re: Issues logging in to website

Thu Dec 02, 2021 7:46 pm

I have no idea.

You login manually it works.

You login with third party software that auto login is used.

I would consult with third party software, tell them the web store is Magento.
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accidentally32MB
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Re: Issues logging in to website

Fri Dec 03, 2021 2:09 pm

Thank you for the info!

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