Damaged Switch Sent...What to do

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Damaged Switch Sent...What to do

Tue Jan 30, 2018 7:11 pm

We received this switch today and when I unboxed I noticed that the top portion of SFP cage was tucked behind frame. We didn't want to mess with it by bending it back , and wanted to get your views on what we should do. Let us know your thoughts..


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Re: Damaged Switch Sent...What to do

Wed Jan 31, 2018 9:27 am

We don't fix switches for New England fans, sorry.

I kid, I kid - RMA procedure is here: http://forum.netonix.com/viewtopic.php? ... =30#p20516

Again, really sorry about that. Those responsible have been addressed, and corrective action is being taken.
Name: Julian
Title: Tech Monkey Extraordinaire
Email: Julian@Netonix.com
Famous Last Words: "-should- work.. ish"

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