Order Status question

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Order Status question

Tue Jul 20, 2021 10:18 am

Back on 7/7/21 we ordered a replacement board for our WS3-14-600-AC and we haven't heard anything since then. The order shows "processing" as it's status.

I was wondering if I could get some information on lead time for this item as it has been 2 weeks with no word about it.




Stacey
Purchasing Dept
Virginia Broadband LLC

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sirhc
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Re: Order Status question

Tue Jul 20, 2021 11:02 am

I apologize for the delay, the issue is getting boards. At this time we have none as we have had issues getting parts. We are hoping to have boards soon. Best guess maybe next week.
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Re: Order Status question

Tue Aug 03, 2021 9:08 am

I was wondering if there has been any update on when this board might be in?

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Re: Order Status question

Thu Aug 12, 2021 9:35 am

Just checking in on the status of my order. I saw where it looked like they had come in Aug 3.

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