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Problems getting switches repaired

Posted: Fri Oct 02, 2020 11:37 am
by Eagle12
Has anyone had an issue reaching someone to schedule non-warranty (paid) repair work? In the past I've had no problems at all requesting RMAs where I paid to have a switch repaired. However I sent in two requests in February, five more in August, and have not heard from anyone. No return emails when I request info, nothing. The emails don't bounce back so they are going somewhere.

I'm absolutely satisfied with my purchases, just trying to get a few repaired. Has the process changed in any way?

Thanks

Doug

Re: Problems getting switches repaired

Posted: Fri Oct 02, 2020 9:22 pm
by lligetfa