Order Status question

VABB
Member
 
Posts: 1
Joined: Tue Jul 20, 2021 10:09 am
Has thanked: 1 time
Been thanked: 0 time

Order Status question

Tue Jul 20, 2021 10:18 am

Back on 7/7/21 we ordered a replacement board for our WS3-14-600-AC and we haven't heard anything since then. The order shows "processing" as it's status.

I was wondering if I could get some information on lead time for this item as it has been 2 weeks with no word about it.




Stacey
Purchasing Dept
Virginia Broadband LLC

User avatar
sirhc
Employee
Employee
 
Posts: 7128
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1567 times
Been thanked: 1283 times

Re: Order Status question

Tue Jul 20, 2021 11:02 am

I apologize for the delay, the issue is getting boards. At this time we have none as we have had issues getting parts. We are hoping to have boards soon. Best guess maybe next week.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 1 guest