Damaged Switch Sent...What to do

Patriots15
Member
 
Posts: 4
Joined: Wed Nov 15, 2017 3:12 pm
Has thanked: 0 time
Been thanked: 0 time

Damaged Switch Sent...What to do

Tue Jan 30, 2018 7:11 pm

We received this switch today and when I unboxed I noticed that the top portion of SFP cage was tucked behind frame. We didn't want to mess with it by bending it back , and wanted to get your views on what we should do. Let us know your thoughts..

Image

User avatar
Julian
Employee
Employee
 
Posts: 350
Joined: Mon Dec 05, 2016 9:47 am
Location: Pennsylvania
Has thanked: 31 times
Been thanked: 71 times

Re: Damaged Switch Sent...What to do

Wed Jan 31, 2018 9:27 am

We don't fix switches for New England fans, sorry.

I kid, I kid - RMA procedure is here: http://forum.netonix.com/viewtopic.php? ... =30#p20516

Again, really sorry about that. Those responsible have been addressed, and corrective action is being taken.
Name: Julian
Title: Tech Monkey Extraordinaire
Email: Julian@Netonix.com
Famous Last Words: "-should- work.. ish"

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 1 guest