Short w/ Nothing Plugged in

keefe007
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Short w/ Nothing Plugged in

Fri Jul 10, 2015 5:59 pm

I have a WS-6-Mini and it is showing a short on a port that doesn't have any plugged into it.





Pair 1 Status
Open


Pair 2 Status
Open


Pair 3 Status
Open


Pair 4 Status
Short






Pair 1 Length
0.00
ft / 0
m


Pair 2 Length
0.00
ft / 0
m


Pair 3 Length
0.00
ft / 0
m


Pair 4 Length
0.00
ft / 0
m



What would cause this?
Last edited by keefe007 on Mon Jul 13, 2015 11:07 pm, edited 1 time in total.

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sirhc
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Re: Short w/ Nothing Plugged in

Fri Jul 10, 2015 7:01 pm

It is possible that the port was bad and QC missed it.

Does the port link up at 1G (Non POE Device)

If it came bad I am really sorry and we will replace it.

Do me a favor and test the port and see if it links at 1G my guess is not.
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keefe007
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Re: Short w/ Nothing Plugged in

Fri Jul 10, 2015 7:41 pm

It will link at 100 but not 1 G.

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sirhc
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Re: Short w/ Nothing Plugged in

Fri Jul 10, 2015 8:25 pm

Send me an email at chris@netonix.com

Include the Model #
MAC Address
and other pertinent info and I will get you an RMA Form

Once again Sorry
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keefe007
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Re: Short w/ Nothing Plugged in

Mon Jul 13, 2015 11:07 pm

Can you do advanced replacement? ;) This one is at a tower already.

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