Order issue - my fault!
- quinmcintire
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Order issue - my fault!
I have tried contacting UPS, Netonix support form and the defunct sales@netonix.com email address and have not been able to receive any support. Apologies if this is the wrong place. Could you please message me about my order that didn't make it through customs? I paid for the order and have no update where it is other than "delivered back to sender" which is presumably your facility. Thank you!
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sirhc - Employee
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Re: Order issue - my fault!
Your order is on the way back.
Have not received it, when we do will credit your account.
Customs said they were unable to reach you to collect taxes/tarriffs.
We provided them the email and number you provided us again but they claim unable to reach you.
Returned items can take several weeks for us to get.
Have not received it, when we do will credit your account.
Customs said they were unable to reach you to collect taxes/tarriffs.
We provided them the email and number you provided us again but they claim unable to reach you.
Returned items can take several weeks for us to get.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
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Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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