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Can't order from website

Posted: Tue Jun 08, 2021 12:40 pm
by dcshobby
I've tried placing an order twice now on the website and it's not going through. The spinning circle just keeps going so I refreshed and tried a second time and it did the same thing for minutes on end. No pending charge has hit my card and I did not receive a confirmation email so it doesn't look like it went through but I need to place an order.

There are no emails or phone number on the Netonix website for support so here I am in the forum.

Help please

Screen Shot 2021-06-08 at 11.36.21 AM.png

Re: Can't order from website

Posted: Tue Jun 08, 2021 6:26 pm
by sirhc

Re: Can't order from website

Posted: Tue Jun 08, 2021 11:38 pm
by dcshobby
I tried with Paypal and it worked. I'm already on the latest Chrome version.

You should report the issue to your ecommerce provider so they can fix it. Thanks