RMA Tracking?

cherwilco
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RMA Tracking?

Mon Apr 19, 2021 6:37 pm

I just got a switch shipped back to me from Netonix and it didnt come with the original rma# and no notes about what was found or if it was repaired,replaced,etc... all I have is the mac address off this switch and it doesnt match my previous RMA's that I can tell. is there a way to track this to figure out if I can send this unit back out?

I know about the View RMA page but I would need the original RMA number to go with that mac address so im kinda stuck

the Mac is EC:13:B2:D2:59:08 and its an WS-8-150-AC

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