WS-12-250-DC [Not Booting]

ambrose
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WS-12-250-DC [Not Booting]

Mon Dec 16, 2019 7:27 am

Hello Guys,
We have got a 12port 250W DC switch that does not seem to boot up , we can see LEDS lighting on the inside, the power LED flickers for a bit and then goes off .
The Fan does not run at all.
Any ideas ..thanks in advance

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Stephen
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Re: WS-12-250-DC [Not Booting]

Mon Dec 16, 2019 11:40 am

Can you see any output at all on the serial console?
If you can send a screenshot of what it looks like.

If not, it sounds like the Unit needs an RMA.

ambrose
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Re: WS-12-250-DC [Not Booting]

Tue Dec 17, 2019 7:01 am

There is definately nothing from the console.
How do i file for an RMA ?
Thanks in advance

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Stephen
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Re: WS-12-250-DC [Not Booting]

Wed Dec 18, 2019 12:56 am


ambrose
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Re: WS-12-250-DC [Not Booting]

Thu Dec 19, 2019 2:55 am

Thank you

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