Netonix Manager does not start

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Stephen
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Re: Netonix Manager does not start

Tue Aug 20, 2019 2:53 pm

Can you PM me the crash.log file located in /opt/netonix-manager ?

If possible, we may need to see if we can arrange a time for a call so that I can access the machine and see what's going on directly.
But let's start with that file.

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Stephen
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Re: Netonix Manager does not start

Wed Aug 21, 2019 1:07 pm

Thank you for PMing me the details Seba65,

The js-bson log is actually unrelated (you will see it anyway when it is working correctly) but what does appear to be happening is that the ssl certificate settings are not permitted by the OS itself.

You can fix that by making edit's:

in the file /etc/ssl/openssl.cnf changing last line
from:
CipherString = DEFAULT@SECLEVEL=2
to
CipherString = DEFAULT@SECLEVEL=1


More details about this issue in debian here:
https://bugs.debian.org/cgi-bin/bugrepo ... bug=907888

Seb65
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Re: Netonix Manager does not start

Wed Aug 21, 2019 2:25 pm

Thank you Stephen !

The fix on the file openssl.cnf work perfectly :hurray:

For the last error "js-bson" I have installed :

Code: Select all
 apt-get install npm
npm install bson
npm update
 


Without installing npm the error is present on crash.log... Can this be added in the Netonix-manager installation doc?

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Stephen
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Re: Netonix Manager does not start

Wed Aug 21, 2019 3:47 pm

Yes I don't mind adding it if it fixes the issue. But test it out for me a little bit first.
We ran into some issue's before when trying to update packages because much of the code in the nm ended up deprecated.

Post here to let me know if that works and if it does I will do the update on the source.

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