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Switch just locks up.
Posted: Mon Apr 29, 2019 9:12 am
by shop@vicihorizon.com
Not sure why because the log gets erased with the reboot, we have a switch that just locks up. WS-8-150-AC 4 ports are powered and 4 are not. Need help figuring out why it stops passing traffic. It may run 1 day it may run 5 but not usually a week before a shutdown. Thanks Jason Keller Horizon Net
Re: Switch just locks up.
Posted: Mon Apr 29, 2019 11:14 am
by Stephen
Will have to do some troubleshooting, first step is if flow control is enabled, please disable it.
Otherwise, post the ports tab, status tab, and config tab.
Re: Switch just locks up.
Posted: Mon Apr 29, 2019 4:04 pm
by shop@vicihorizon.com
Flow control is disabled. Has been. I did change from RSTP to just STP yesterday to see if that would fix it. So far no reboots. I have included screenshots of all of our configurations on the switch in question. Thanks Jason Keller Horizon Net
Re: Switch just locks up.
Posted: Tue Apr 30, 2019 12:10 pm
by shop@vicihorizon.com
Latest firmware in the switch still rebooted at 5 am.
Re: Switch just locks up.
Posted: Tue Apr 30, 2019 2:31 pm
by Stephen
Hmmm this is odd.
Are you using any SFP module's? If so, see if removing them helps. If it does, what type are they? We have a <
list> of compatible SFP module's that should definitely be cross-referenced.
Also, it looks like the image's you shared are only a list of the status tab. Please provide screenshot's of the status, ports, and config tab posted using this method:
"To upload pictures click the
Upload attachment link below the
BLUE SUBMIT BUTTON." -sirhc