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change password

Posted: Mon Oct 29, 2018 6:57 pm
by JohnWall
I know this is pretty basic, but I can't see where I can change the password in the WISP switch. I set it up and installed it in the field without changing the password.

Re: change password

Posted: Mon Oct 29, 2018 7:02 pm
by Stephen
Once you get access to the UI go to the drop down on that tab to the far right that says 'Device'
Then look for 'Configuration'

Scroll down about bit past half-way and you'll see on the right most column a section called 'Credentials'
You can enter your new password in the 'Password' and again in the 'Confirm' input boxes.

Then save the changes and you're good to go!

Re: change password

Posted: Mon Oct 29, 2018 7:57 pm
by JohnWall
Thanks for the quick response. I did that and got a message saying 'Invalid fields'.

Re: change password

Posted: Tue Oct 30, 2018 9:57 am
by sirhc
JohnWall wrote:Thanks for the quick response. I did that and got a message saying 'Invalid fields'.


Close your browser and re-open or try another browser another computer.

We mainly support Chrome but most browsers should work.

What version firmware are you using?

Re: change password

Posted: Tue Oct 30, 2018 10:33 am
by JohnWall
Thanks Sirhc

I tired again and got the Invalid fields message again, but noticed several other things seemed wrong, so I rebooted the switch and all is good now.