intellipop wrote:You asked for some details on our other switches in the network.
Yes accurate information helps
intellipop wrote:We have 4x 8 port switches deployed in our network other then the current 26 port switches and those are as follows for uptime.
137 Days
238 Days
265 Days
273 Days
Other than your running old firmware I see no issues with these units?
intellipop wrote:Here is the uptime rundown of our 26 port switches:
6 Days - What mode WS-26-400-AC or WS-26-500-DC - Obviously you have not loaded v1.5.0rc1
23 Minutes - What mode WS-26-400-AC or WS-26-500-DC - Did you load v1.5.0rc1?
8 Days - What mode WS-26-400-AC or WS-26-500-DC - Obviously you have not loaded v1.5.0rc1
2 Days - What mode WS-26-400-AC or WS-26-500-DC - Did you load v1.5.0rc1?
61 Days - What mode WS-26-400-AC or WS-26-500-DC - Obviously you have not loaded v1.5.0rc1
8 Hours- What mode WS-26-400-AC or WS-26-500-DC - Did you load v1.5.0rc1?
Please load v1.5.0rc1 on all WS-26-500-DC units your having issues with.
intellipop wrote:We have one 12 port switch still deployed and it's uptime is...
153 Days
I see no problem with this model?
intellipop wrote:I'm seeing a pretty clear uptime trend... we would love to work with your team in a more real time capacity to address these issues please let us know what we can do, please call me. We are supportive of your products but will soon need to remove them from our network if we can't come to a resolution.
So you are having an issue with 1 model of our switches (WS-26-500-DC) which we have only been working on since last week. We just released our first attempt to clean up the matter 3 days ago and you "just" got back to us with this information. Julian spoke with your office today and your unit had been up far more than 8 hours????
But you want to rip out all out all our switches because we are having an issue with one model that we are actively working on as best we can?
As I said I would appreciate if you installed v1.5.0rc1 on all WS-26-500-DC and see what the results are.
If it solves the issue with all but 1 or 2 units then maybe there is something additionally wrong with those units.
As I said I am confused by your description crash or reboot and I know you installed this on 1 switch Monday yet you just said your switch is crashing which I think you mean rebooted after 8 hours?