Radios Not Linking at 1 gbps

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Radios Not Linking at 1 gbps

Mon Jan 23, 2017 12:38 pm

I'm having a strange issue at a new tower site. For some reason I'm getting errors on ports and two devices (both AF-5X) are only linking up at 100 mbps.

The cabling is Toughcable Carrier and all the lines pass a cable test with a Fluke. What's interesting is that the SNR readings from the AF-5X's show 29 db on every pair, which should be good.

What could be causing this?

Keefe
Attachments
2017_01_23_10_32_21.png

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1318 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 12:52 pm

I would say simple diagnostic practices would be good here.

Possible causes and tests:

1) Bad port in switch, swap to another port in switch and see if it links at 1G on another port, if it does you may have a damaged or bad port in switch. If not then you have a bad cable, end, radio, or noise on the line.

If it fails to achieve 1G on another port you are down to bad cable, end, radio, noise on wire.

Do you have your tower grounds bonded to electrical service ground? If not you can have noise on line from ground current flowing across your Ethernet cables.

Here are some good posts on grounding:
viewtopic.php?f=30&t=1816
viewtopic.php?f=30&t=188
viewtopic.php?f=30&t=1429
viewtopic.php?f=17&t=1786&start=30#p13447
https://community.ubnt.com/t5/airFiber/ ... rue#M31070

Also do a cable diagnostics on the switch port with no cable and you should get all OPEN on all 4 pairs.
Next with POE OFF plug in your 1G laptop and see if you get a 1G link.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 12:57 pm

The switch is good, I can connect my laptop into the ports and get 1 gbps links.

The radios are good. I can bring them to the base of the tower and they'll link at 1 gbps.

I followed your guides and ran a #2 copper to the top of the water tower. At the top of the tower every pipe, radio, and dish is tied into the ground using split bolts and pipe grounding clamps.

At the base of the tower my #2 is bonded to the towers electrical panel main ground and a ground bus in my cabinet. I also pounded 2 8' ground rods into the ground outside the water tower and bonded them to the grounds in the tower with #2 wire.

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1318 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:05 pm

Well your grounding sounds good.

Then you are down to:
Bad cabling
Bad ends
Noise on line from something.

You could still have a bad radio with a sketchy Ethernet port.

Now to be fair you could also have a sketchy port in switch but this can be easily eliminated by moving to another port.

The radio requires a swap out to test.

A sketch port may work fine up until a certain length of cable.

Depending on the Fluke Tester you have it will pass bad cable. If it cost less than $2,000.00 it may not be that reliable.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:07 pm

So the Fluke tester passes these lines but this is what the Netonix cable test shows on these two ports:

Port 4

Pair 1 Status (Pins 1,2) (Pos) (Orange) Ok
Pair 2 Status (Pins 3,6) (Neg) (Green) Ok
Pair 3 Status (Pins 4,5) (Pos) (Blue) Ok
Pair 4 Status (Pins 7,8) (Neg) (Brown) Open

Pair 1 Length 206.69 ft / 63 m
Pair 2 Length 206.69 ft / 63 m
Pair 3 Length 206.69 ft / 63 m
Pair 4 Length 3.28 ft / 1 m

Port 5

Pair 1 Status (Pins 1,2) (Pos) (Orange) Abnormal termination
Pair 2 Status (Pins 3,6) (Neg) (Green) Ok
Pair 3 Status (Pins 4,5) (Pos) (Blue) Ok
Pair 4 Status (Pins 7,8) (Neg) (Brown) Short

Pair 1 Length 206.69 ft / 63 m
Pair 2 Length 216.53 ft / 66 m
Pair 3 Length 216.53 ft / 66 m
Pair 4 Length 3.28 ft / 1 m

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:15 pm

Here's the other thing. How come your cable test shows that pair 7/8 is 1 meter long yet the two AF-5x's show a SNR on that pair?
Attachments
image1.png
image1.png (7.75 KiB) Viewed 13891 times

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:16 pm

Here's the other.
Attachments
image2.png
image2.png (7.96 KiB) Viewed 13891 times

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1318 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:27 pm

Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

keefe007
Experienced Member
 
Posts: 169
Joined: Tue Aug 05, 2014 3:56 pm
Has thanked: 0 time
Been thanked: 21 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:29 pm

But what is the actual issue here?

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1318 times

Re: Radios Not Linking at 1 gbps

Mon Jan 23, 2017 1:36 pm

keefe007 wrote:But what is the actual issue here?


And I would know what that the actual issue is caused by how and why?
How would I even remotely know what your issue is here at this site?
I told you all the possible causes, now it is up to you to figure out which one and why.

I can not figure this out from here but if I was there I already told you what I would do to figure it out.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Next
Return to General Discussion

Who is online

Users browsing this forum: No registered users and 123 guests