Page 33 of 37

Re: Netonix Manager / Control Software

Posted: Thu Dec 19, 2019 12:13 pm
by Stephen
I will try and duplicate this behavior to hunt down whatever is causing it.

Re: Netonix Manager / Control Software

Posted: Mon Jan 13, 2020 3:50 am
by redpeppers
Can you please provide details on SSL cert upload and configurations. I would like to force the manger to use a let encrypt ssl that is located on the server. Can I specify the ssl cert location that the manager should use?

Re: Netonix Manager / Control Software

Posted: Mon Jan 13, 2020 6:24 pm
by toddfeist
We've seen the same issue as Brough - happens regularly for us - whenever a link drops even if just for a second. This is a dumb fix but it works almost every time - when I have a switch that shows red but I know the switch is still up I edit the switch in Manager - delete the last letter of the username, put the letter back in and click OK. A few seconds later the switch comes back to green.

Re: Netonix Manager / Control Software

Posted: Mon Jan 13, 2020 6:44 pm
by Stephen
That's good to know actually. Approximately how many devices are you managing?

Re: Netonix Manager / Control Software

Posted: Mon Jan 13, 2020 6:45 pm
by Stephen
redpeppers wrote:Can you please provide details on SSL cert upload and configurations. I would like to force the manger to use a let encrypt ssl that is located on the server. Can I specify the ssl cert location that the manager should use?


Looking into this as well.

Re: Netonix Manager / Control Software

Posted: Tue Jan 14, 2020 10:49 am
by toddfeist
Stephen wrote:That's good to know actually. Approximately how many devices are you managing?


Currently 43

Re: Netonix Manager / Control Software

Posted: Thu Jan 16, 2020 6:19 pm
by Stephen
Netonix Manager 1.0.17 is now ready for download/upgrade.

Brough wrote:Is there any way to extract the list of devices to a csv file?


Now you can.

I've also added some logic to try and help combat this issue of losing devices sometime after they are added. Please keep an eye on your device list's, if you see this again let me know and I'll get back on it.

redpeppers wrote:Can you please provide details on SSL cert upload and configurations. I would like to force the manger to use a let encrypt ssl that is located on the server. Can I specify the ssl cert location that the manager should use?


I am doing this next. However I wanted to try and get this bug reported above settled. However, after looking into it the manager generate's it's own certificate before use. I am looking into making it a configurable option.

Re: Netonix Manager / Control Software

Posted: Fri Jan 17, 2020 12:42 pm
by Dawizman
I just updated to 1.0.17 and now most of my devices are showing as offline. Editing the device seems to do nothing either. I have also tried restarting the service (Windows 10).

Re: Netonix Manager / Control Software

Posted: Fri Jan 17, 2020 4:03 pm
by Stephen
It may need some time to reacquire connection to them. Otherwise, try deleting them and re-scanning for them once to clear out any error's from the last setup.

Re: Netonix Manager / Control Software

Posted: Fri Jan 17, 2020 4:23 pm
by Dawizman
You're right. After going out for lunch, and coming back, everything is online again.

Thanks.