Netonix Forums

rbbjolson wrote:@sirhc: I think your reasoning for not providing documentation is weak. Netonix should provide a comprehensive feature guide like every other manufacturer of quality networking equipment does. The reason "you should know how to do this and it's obvious" is utterly preposterous. Of course we know how to do this stuff, or we WOULDN'T BE BUYING THE SWITCH. What we need is a guide to navigate Netonix's particular representation of standard features. Sometimes it doesn't always make sense how things are grouped together or what the particular short-hand meanings are.

A USER FORUM DOES NOT COUNT AS DOCUMENTATION. I just spent 3 hours of MY VALUABLE TIME searching YOUR FORUMS trying to figure out why I can't configure VLAN's on a LAG interface. According to various posts, when a LAG is configured, it's interface index should show up in the VLAN table; but it's not for me. I'll bet there's a post somewhere that says "Oh, yeah. That's not supported on your model." Well, then, according to your logic, it "should be obvious".

These switches are great product. But I won't buy them ever again until I see Nettonix get their shit together and MAKE SOME DOCS.