NPM30WM - order status

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trixxtel
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NPM30WM - order status

Tue Jan 10, 2023 7:02 pm

Hello,
I ordered a NPM30WM 30' tower about a year ago and still have not received it or gotten any updates. Is this tower no longer available? The contact us button on the website is not working and i am not sure how to get support or call anyone on this. I ordered it from streakwave and need to know if i should cancel this order.

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sirhc
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Re: NPM30WM - order status

Wed Jan 11, 2023 5:45 pm

Did you order direct from us, If so what is your order #?

Yes we still make it, we ran out of stock last month but they are back in stock this week.

We shipped 1 today that was back ordered 1 month and have another back order we are trying to reach customer on freight quote.


8 left in stock as of today.
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trixxtel
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Re: NPM30WM - order status

Wed Jan 11, 2023 8:33 pm

Hello,
Yes, i ordered one from you guys, order #1000009313

a
nd then one with streakwave on 5/23/2022 order # 000447744

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sirhc
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Re: NPM30WM - order status

Thu Jan 12, 2023 8:49 am

trixxtel wrote:Hello,
Yes, i ordered one from you guys, order #1000009313

and then one with streakwave on 5/23/2022 order # 000447744


Streakwave has none on order with us.

YOur order is ready to ship.

We called your office again yesterday trying to reach Charles, was not in office so left message with my cell to call me back.

Your order has warehouse pickup.

Shipping to your location is $500.00

If you want this unit simply reach out to me today I left my cell with your office to arrange shipping and it can ship today or we can cancel your order. Or email me at chris@rfarmor dot com
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