Re: New WISP Monitoring Software
Posted: Thu Jun 18, 2015 3:03 pm
I think they've realized that cloud hosting isn't the silver bullet they'd hoped it would be. Also, I would imagine stockholders have some idea about the customer complaints on both discontinuing AC2, cloud only airCRM, and the complete lack of monitoring tools for many ubnt products. I've heard from a reliable source that the announcement to drop aircams from airvision cost ubnt a couple big customers and that one of them had some clout.
IMHO there have been some really bad management decisions over there in the last year or so and products from some teams being pretty....lacking. There are some fantastic products coming from ubnt, but often half-baked firmwares, and/or with missed timelines. New products being developed when existing products are incomplete. The worst SIP phones on the market for example while AC2 and airCRM products are non-functional for something like 60% of the products being shipped.
I'm not at all annoyed by the delays for DFS certs, or the hardware in general, I think they have a good, solid base and are a good value. It's the secrecy in delays, the omissions of obvious details, a TERRIBLE & UNTRUTHFUL marketing department that constantly advertises features that either don't exist or are only available on a small subset of items, etc.
I damn near got banned like Chris for the airPrism advertisement on the front page of the site (and in all the docs), implying that the vast majority of gear had it when in reality only a single unifi AP did. Zero Hand-off to this day is advertised on the Unifi flyer even though it doesn't work on a handful of devices (the newest devices actually), which if you search the forums for is a frequent source of outrage as people purchased the APs for that specific feature.
the list goes on, I'm sure people are getting tired of reading my multi-paragraph rants lol
IMHO there have been some really bad management decisions over there in the last year or so and products from some teams being pretty....lacking. There are some fantastic products coming from ubnt, but often half-baked firmwares, and/or with missed timelines. New products being developed when existing products are incomplete. The worst SIP phones on the market for example while AC2 and airCRM products are non-functional for something like 60% of the products being shipped.
I'm not at all annoyed by the delays for DFS certs, or the hardware in general, I think they have a good, solid base and are a good value. It's the secrecy in delays, the omissions of obvious details, a TERRIBLE & UNTRUTHFUL marketing department that constantly advertises features that either don't exist or are only available on a small subset of items, etc.
I damn near got banned like Chris for the airPrism advertisement on the front page of the site (and in all the docs), implying that the vast majority of gear had it when in reality only a single unifi AP did. Zero Hand-off to this day is advertised on the Unifi flyer even though it doesn't work on a handful of devices (the newest devices actually), which if you search the forums for is a frequent source of outrage as people purchased the APs for that specific feature.
the list goes on, I'm sure people are getting tired of reading my multi-paragraph rants lol