Repair Services

Technical discussions about our hardware electronics with our product engineer.
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Repair Services

Wed Dec 12, 2018 12:17 pm

Hi There,

We currently have a malfunctioning unit, wich boots and 5 seconds after it reboots itself. Though serial cable we can start seeing the boot process, but even though we press the break key to stop the booting, it reboots itself.

Whats needed to send the unit for diagnosis and repair?


Thanks!!

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sirhc
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Re: Repair Services

Wed Dec 12, 2018 1:09 pm

There is a link in the footer of our web site for RMA repairs but it directs you here: viewtopic.php?f=6&t=1259#p9343
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
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Re: Repair Services

Wed Dec 19, 2018 11:32 am

@sirhc, can you confirm if you received our RMA(repair) email that was sent on 12-dec-2018?

Thanks!

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