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Switch order

Posted: Thu Apr 29, 2021 3:20 pm
by Handof
Not sure what is going on with the site, I am trying to checkout on a switch order and keep getting a message that my card was declined. Called the bank and they said they are not even getting a request from Netonix. This is the same card I just placed an Amazon order with and I am getting very frustrated and I can't even find a phone number to call and find anything out!!

Re: Switch order

Posted: Thu Apr 29, 2021 3:51 pm
by sirhc
Some people have reported issues with check out, here are the options. Keep in mind we did not write this web store it is Magento

Some are able to check out after upgrading browser, sometimes you need to force browser upgrades, in chrome click 3 vertical dots in upper right corner then select help and then about Google Chrome. REMEMBER TO RESTART CHROME AFTER UPGRADE

Use another browser and or computer

At checkout select pay via PayPal which directs you to their portal where you can use the same card but requires you to have a PayPal Account