WS-26-500-DC Thinks it's a WS-26-400-AC

DOWNLOAD THE LATEST FIRMWARE HERE
jeremys
Member
 
Posts: 1
Joined: Fri Dec 02, 2022 1:04 pm
Has thanked: 0 time
Been thanked: 0 time

WS-26-500-DC Thinks it's a WS-26-400-AC

Fri Dec 02, 2022 1:29 pm

We've got a WS-26-500-DC that thinks it is a WS-26-400-AC in the GUI/console. I saw in an old thread about something similar with a 12-port switch and it could be fixed via SSH. Could we get some assistance correcting this? Our company security policies do not allow us to provide remote access to any computers from outside our organization though.

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1317 times

Re: WS-26-500-DC Thinks it's a WS-26-400-AC

Mon Dec 05, 2022 8:04 pm

Your only and BEST option then would be to RMA the unit.

We can not provide the commands to change this as it allows a lot of changes - Sorry.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

thomas
Member
 
Posts: 40
Joined: Fri Jan 14, 2022 1:46 pm
Has thanked: 1 time
Been thanked: 4 times

Re: WS-26-500-DC Thinks it's a WS-26-400-AC

Wed Dec 21, 2022 10:23 am

you could add a drop down menu with a list of model types to select to your serial recovery tool, that way your clients wouldn't have to mail their switches across the country for a simple reflash, while not opening your switches up to changing things you don't want them to

Return to Hardware and software issues

Who is online

Users browsing this forum: Google [Bot] and 23 guests