Dead WS-26-400-AC

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cable guy
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Dead WS-26-400-AC

Fri Oct 15, 2021 7:40 pm

We have an un-responsive 26 port switch, quit suddenly - reason unknown, device runs on pure sine inverter on a large battery bank

Before trying firmware recovery, I wanted to try and get the LOG file out of it via the console port

Can you give me instruction on the command and steps for this

Dave

cable guy
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Re: Dead WS-26-400-AC

Sat Oct 16, 2021 4:25 pm

Further to the switch being dead, I powered it up with a serial cable and a terminal program on my PC

It shows "Segmentation Fault", many of them until I hit Ctrl C

Then shows @OpenWrt:/# prompt

I measured the DC supply to the switch board, shows 50.3vdc

The PC board is version D

typing in help shows the commands, nothing evident about reading the LOG

How can I read the LOG file from the console port ?

rclark
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Re: Dead WS-26-400-AC

Wed Sep 06, 2023 1:56 pm

We have the same problem. I am glad someone got back to you.

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sakita
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Re: Dead WS-26-400-AC

Wed Sep 06, 2023 4:53 pm

To the best of my knowledge log files don't survive a reboot.

So I'd just go down the firmware recovery route and see if that fixes it.
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