Upgrade to 1.0.10rc6 Failure

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
WisTech
Associate
Associate
 
Posts: 209
Joined: Mon Aug 04, 2014 3:57 pm
Has thanked: 5 times
Been thanked: 63 times

Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 6:33 pm

Upgraded no problem, but lost communication to and through two of my AP's plugged into ports 8 and 9 on two separate VLANs. Reverted back to rc5 and still nothing. Disabled vlan, re-enabled, deleted and added, still nothing. Bounced the ports and the units reboot as normal, just no pings or communication through the ports as if the VLAN config is trashed.


A little help?

User avatar
sirhc
Employee
Employee
 
Posts: 7398
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1604 times
Been thanked: 1322 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 6:45 pm

Not sure, I upgraded my WISP switches with no issues?

There was literally no other changes done to the firmware from v1.0.10rc5 other than how it reacts on a reboot after power failure - COLD BOOT?
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
WisTech
Associate
Associate
 
Posts: 209
Joined: Mon Aug 04, 2014 3:57 pm
Has thanked: 5 times
Been thanked: 63 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 6:48 pm

I'm looking at the MAC table and showing multiple VLAN's across different VLAN ports, I have 2 problematic radios (ports), the others are fine.

User avatar
sirhc
Employee
Employee
 
Posts: 7398
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1604 times
Been thanked: 1322 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 6:56 pm

If your switch is easily accessed I would upgraded it back to v1.0.10rc6 then power cycle it (COLD BOOT).

We should probably put an option in the UI to preform a "COLD REBOOT" which will unfortunately bounce the POE ports but may from time to time be needed/useful as embedded devices are really no different than computers in that sometimes they just need a COLD REBOOT or power cycle to fix something squirrely?.

I am really sorry for your troubles on New Years Eve, my bad!
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
WisTech
Associate
Associate
 
Posts: 209
Joined: Mon Aug 04, 2014 3:57 pm
Has thanked: 5 times
Been thanked: 63 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 7:01 pm

Chris - An actual reboot (after firmware upgrade) resolved it temporarily, then ports 8,9 and 11 are all crossed up. The other ports operate fine and are isolated. Guess I'll take the spare 24 and take a drive.

Will let you know. Thanks man. What sucks more is whiny customers.

User avatar
WisTech
Associate
Associate
 
Posts: 209
Joined: Mon Aug 04, 2014 3:57 pm
Has thanked: 5 times
Been thanked: 63 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 7:08 pm

Chris - I disabled the VLANs on both of the problematic ports, rebooted (remotely), then enabled one and applied, everything came back up normally... waited, then enabled the other port. Everything still seems to be functioning normally. I'll keep an eye on it and report back.

Thanks for your help.

PS - I'm still on RC5, dad's shitting a brick because I did it during business hours.

Tony
Last edited by WisTech on Wed Dec 31, 2014 7:11 pm, edited 1 time in total.

User avatar
sirhc
Employee
Employee
 
Posts: 7398
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1604 times
Been thanked: 1322 times

Re: Upgrade to 1.0.10rc6 Failure

Wed Dec 31, 2014 7:11 pm

I am really sorry Tony but yes keep me posted, I am staying home tonight and working.

My guess is your unit got confused and really could use a cold reboot, it happens sadly.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 21 guests