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Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Sat Jan 26, 2019 9:17 am
by sirhc
dragonwifi wrote:hiya Guys.
Got a switch here. It stopped passing VLANs yesterday, so I rebooted it and it never came back on. 2 Green Solid Lights inside and the fan running at max. Any advice?
Hook up a console cable and see if it is trying to boot.
Also you can do the BENCH test:
viewtopic.php?f=6&t=2780#p19221Otherwise you need to RMA the unit:
viewtopic.php?f=6&t=1259#p9343
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Tue Nov 19, 2019 2:25 pm
by cable guy
going through the instructions, cd/tmp
changes the command prompt
I need to specify where on the heard drive the recovery file is located
this step seems to be missing here
it's on my F drive
Dave
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Tue Nov 19, 2019 5:27 pm
by Stephen
< Use X-Modem to send the recovery.tar.gz - THIS TAKES A FEW MINUTES >
Is the next step, the serial interface program should ask you where it is when you run the command rx
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Wed Nov 20, 2019 12:26 am
by cable guy
No it did not prompt me for a folder location
Honestly why haven't you guys written some script here and simplified this
or TFTP
So how do I specify the folder location ?
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Wed Nov 20, 2019 2:51 am
by Stephen
Can you review the step's you've taken so far?
Also, what has occurred that is forcing you to recover this way?
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Wed Nov 20, 2019 11:10 am
by jakematic
cable guy wrote:No it did not prompt me for a folder location
Did you click Transfer -> Send File in HyperTerm ?
- xfer.JPG (20.79 KiB) Viewed 23003 times
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Fri Nov 22, 2019 8:50 pm
by cable guy
thanks Jakematic, I do not have hyperterminal on windows 7, using Tera Term, used transfer xmodem send, selected file
however after carefully following all of the steps through, in the end after reboot, it came back with checksum failure
which was the original error
this all started as a result of a firmware upgrade 1.5.3 and it failed part way through (not my fault)
so I have a little black brick sitting here with checksum failure still, after recovery
now what
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Sat Nov 23, 2019 2:43 pm
by cable guy
Hello
Netonix needs to create a Firmware Recovery Tool same as Other Companies
Typing these commands is not acceptable in this day and age
Not all of us are Linux Geeks, and I don't need to prove my manhood dealing with this convoluted mess
I have a switch sitting here as a brick with checksum error
Windoze 7 does not come with Hyperterminal, we have to use another program
It would take Netonix a couple of hours to cobble this mess of instructions into a tool and post it
Now I am faced with expensive shipping to return this brick for Netonix to do it
Very frustrating and pointless
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Sat Nov 23, 2019 5:47 pm
by cable guy
After 3 tries to do a console port recovery on WS-12-250-AC, it is still inoperative - checksum failure
attached is the screen shot after reboot
Do I ask for an RMA at this point ?
Re: FIRMWARE RECOVERY VIA CONSOLE PORT
Posted: Tue Dec 03, 2019 7:30 pm
by Stephen
cable guy,
You're right we do need a tool to make this easier. Especially since HyperTerminal has gotten much more difficult to acquire.
Here is the link to the tool.