netonix ws-26 dont run

[nuyra]

Good afternoon, I have a Netonix WS-26 400-AC, and I had to perform a factory reset using the graphical interface.
Once I did this, I get ping responses to 192.168.1.20, but I can't access the graphical interface.
I tried other reset methods I found on the forum, but the same thing happens with all of them. I get ping responses, but I can't access the graphical interface.
I hope you can help me.