WS3-14-600-AC Should We RMA?

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Garnet
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WS3-14-600-AC Should We RMA?

Thu Oct 14, 2021 10:53 am

Hello,

I'm hoping Stephen or Dave can weigh in on this. I've had a WS3 sitting on my test bench since May and in that time I have been unable to find a setup that doesn't cause frequent crashes and or weird behaviour. This unit has been RMA'd before (in April) and I can provide the original order, shipping, and RMA numbers if that would help. Since we have been unable to get this switch to the point of considering using it in production I would like to know the following:
1. Is our switch a special case, has no-one else had any of these issues?
2. At this point should we just RMA the switch?
3. Seeing as this switch was already RMA'd what would be the timeline on getting a replacement unit (i.e completely new switch)?

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