Unexpected switch reboots

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
Stephen
Employee
Employee
 
Posts: 965
Joined: Sun Dec 24, 2017 8:56 pm
Has thanked: 77 times
Been thanked: 169 times

Re: Unexpected switch reboots

Fri May 29, 2020 7:17 pm

Thanks that's helpful information. Do you mind letting me know about how many discoverable devices are on your network? I can simulate devices on mine, it may help me see where this is coming from.

craig.moscardini wrote:Can there not be some detection built in so that the switch kills the process before the reboot happens?


Well, if it turns out discovery is the source of this still. Then it means the process that is leaking memory is vtss_appl. Unfortunately, restarting it has in essence the same effect as rebooting the switch.

For reference, here is a post where I talked about this a bit

craig.moscardini
Member
 
Posts: 14
Joined: Tue Nov 05, 2019 6:14 am
Has thanked: 0 time
Been thanked: 1 time

Re: Unexpected switch reboots

Tue Jun 02, 2020 11:57 am

The number of discoverable devices will vary between switches. Typically any switch will only at most see ~200 devices, but many are probably more like 20-30. Possibly worth noting that we often have multiple VLANS and physical interfaces between the switch and router on a site. This causes the switch to show the same neighbour on every interface/vlan. Since disabling discovery fully on every switch last week we haven't had a single low memory issue.

User avatar
Stephen
Employee
Employee
 
Posts: 965
Joined: Sun Dec 24, 2017 8:56 pm
Has thanked: 77 times
Been thanked: 169 times

Re: Unexpected switch reboots

Tue Jun 02, 2020 2:20 pm

Thanks for the input. It'll help figuring this out.

Previous
Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 15 guests