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Switch Failed 2 Days After Warranty Expire/ Less then a year

Posted: Thu Sep 30, 2021 10:49 am
by DFLY Jayson
Hello Support Team,

I have comedically horrible timing when it comes to this but, we purchased this switch 370 days ago, and received it maybe 364 (9/30ish) days ago. It says it's barely out of warranty on the site, but it's been less then a year in which we have had it in our possession and it was only in service for a few months. Is there anyway I can get this RMA'd? We appreciate the flexibility and understanding.

Thank you!

Jayson

Re: Switch Failed 2 Days After Warranty Expire/ Less then a

Posted: Thu Sep 30, 2021 12:28 pm
by sirhc
What is the MAC address ?

Re: Switch Failed 2 Days After Warranty Expire/ Less then a

Posted: Fri Oct 01, 2021 11:11 am
by DFLY Jayson
Oops I didn't see you responded, and I forgot to included it EC:13:B2:02:50:AE! Thanks