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Need 4 WS-8-150-DC's Repaired

Posted: Thu Jun 27, 2019 3:08 pm
by jurwiller
Greetings,
I have 4, WS-8-150-DC's that will no longer power up, issue why this happened is unknown. They have all been in service operating normally for varying amounts of time, they just quit on us. It is possible, over the course of our stormy spring that they have been damaged due to electrical storm surge. I would like to send these to you for repair. Where do I send them too, and what is the process of this type of repair? I have sent a WS-12-DC in for repair in the past and the cost was reasonable compared to buying a new one.

the serial numbers are as follows:

EC13B2E17EB0
EC13B2E14118
EC13B2E140F8
EC13B2E14268

Thanks in advance!

Re: Need 4 WS-8-150-DC's Repaired

Posted: Thu Jun 27, 2019 4:09 pm
by sirhc
You need to obtain an RMA #

There is a link in the footer of our web page that links you to the instructions on how to obtain an RMA #