Need 4 WS-8-150-DC's Repaired

jurwiller
Member
 
Posts: 17
Joined: Fri May 27, 2016 2:28 pm
Has thanked: 15 times
Been thanked: 1 time

Need 4 WS-8-150-DC's Repaired

Thu Jun 27, 2019 3:08 pm

Greetings,
I have 4, WS-8-150-DC's that will no longer power up, issue why this happened is unknown. They have all been in service operating normally for varying amounts of time, they just quit on us. It is possible, over the course of our stormy spring that they have been damaged due to electrical storm surge. I would like to send these to you for repair. Where do I send them too, and what is the process of this type of repair? I have sent a WS-12-DC in for repair in the past and the cost was reasonable compared to buying a new one.

the serial numbers are as follows:

EC13B2E17EB0
EC13B2E14118
EC13B2E140F8
EC13B2E14268

Thanks in advance!

User avatar
sirhc
Employee
Employee
 
Posts: 7347
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1597 times
Been thanked: 1317 times

Re: Need 4 WS-8-150-DC's Repaired

Thu Jun 27, 2019 4:09 pm

You need to obtain an RMA #

There is a link in the footer of our web page that links you to the instructions on how to obtain an RMA #
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 3 guests