... is moisture intrusion via your cables; stephanie.lorah@wisprepairs.us can get you a ticket started if it's outside the warranty period, otherwise rma.netonix.com - will give you an error screen that's not actually an error but do email us when you do, puts it on my personal radar.

... this button it means that a failure is taking place before userland loads, meaning there is an issue with hardware and the switch will have to be RMA'd to fix. However if the switch is able to perform the factory reset and you are still seeing trouble, please capture the putty output and paste ...

... to preform as many board upgrades "as possible" which will bring it close to more modern versions but not quite as good. We contract all RMA repairs through Julian's company so he is the best person to use. His company is the only company certified to repair Netonix units. He worked directly ...

... a personality. The two I -have- seen are both back in service, and *checks* outside the warranty extension a trip to the bench gives you, too. rma.netonix.com is that way, sir <--

... a physical reason here, most often there are symptoms of overcurrent present in units which present thus. Happy to take a look, let me know, sir! rma.netonix.com is that way <-- Pirate6

Try power on factory default, doubtful but why not.

Try console cable recovery.

If within 1 year old RMA repair it, if over a year send to Julian for repair. A re-flash may fix it.

... from now your link will go dead and this thread and conversation will be missing the needed pics most times making it useless. Now if you got to RMA portal and punch in MAC: EC:13:B2:81:C2:DA you get info on switch: Model: WS-12-250-DC Mfg Date: 02/21/2017 (7 Years old) Date Ordered: 05/13/2017 ...

... which says it is a WS-12-DC not a WS-12-250-DC We sold and shipped that unit to VARIA System GmbH on 03/28/2017. You can get this info from the RMA portal by plugging in the MAC address. It would help if you did not cut the top of the screen off so we can see what the switch thinks it is (model), ...

Is there a way to determine the manufacturer date of a switch? Absolutely, go to the RMA portal http://rma.netonix.com Select create RMA and plug in your MAC. It will tell you when we manufactured it. Who we sold it to and on what date. The order number. It will also ...

On May 10, 2024 we sent in two WISP Switchs for RMA and they were received. I checked on web page status but no other information added, only the original information I provided when created the RMA. I sent email and have received no response. How ...