Search found 1277 matches: RMA
Searched query: rma
- Sun Feb 08, 2026 8:04 pm
- Forum: Hardware and software issues
- Topic: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity issue
- Replies: 1
- Views: 5527
Re: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity i
... escaped and you'll need the link mentioned later; Take a look at the mini port's teeth: sometimes they'll get water; if it's brown, send it down: rma.netonix.com/rma_create/, pretty common one, you don't really think of drip loops in the cables until you have to How much is the mini pushing, wattage ...
- Sat Nov 22, 2025 8:28 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 6398
Re: Fan not detected, but it's working
rma.netonix.com Thank you for the quick reply. I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would ...
- Thu Nov 20, 2025 3:43 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 6398
Re: Fan not detected, but it's working
sirhc wrote:rma.netonix.com
Thank you for the quick reply.
I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would potentially cost more than a new replacement unit.
Michael.
- Thu Nov 20, 2025 2:22 pm
- Forum: Hardware and software issues
- Topic: v1.5.26 Bug Reports and Comments
- Replies: 22
- Views: 59104
Re: v1.5.26 Bug Reports and Comments
... the damage based on UI, it would have to be diagnosed. But damage is nrvrr under warranty even if you damage it the same day you receive it. Go to rma portal plug in mac it will tell you what yoir options are. This type of damage is usually ground current and could have happened awhile ago but ...
- Wed Nov 19, 2025 4:07 pm
- Forum: Hardware and software issues
- Topic: v1.5.26 Bug Reports and Comments
- Replies: 22
- Views: 59104
Re: v1.5.26 Bug Reports and Comments
The unit is damaged. RMA it at rma.netonix.com
- Tue Nov 18, 2025 10:12 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 6398
Re: Fan not detected, but it's working
rma.netonix.com
- Fri Nov 14, 2025 1:47 pm
- Forum: Hardware and software issues
- Topic: POE Failure on WS-26-400-AC
- Replies: 4
- Views: 4992
Re: POE Failure on WS-26-400-AC
Seems to be an issue with the RMA website. First time I filled out the form, I got an internal server error message. Second time I got a screen that said there was an error and to email rma@netonix.com which I did.
- Fri Nov 14, 2025 11:29 am
- Forum: Hardware and software issues
- Topic: POE Failure on WS-26-400-AC
- Replies: 4
- Views: 4992
Re: POE Failure on WS-26-400-AC
Have no idea. Goto rma.netonix.com and RMA it. Since you opted to switch parts even if the unit is within the 1 year warranty period it will be considered a repair. One of the things our techs do is match serial numbers of power supplies ...
- Thu Oct 30, 2025 5:53 pm
- Forum: Hardware and software issues
- Topic: Netonix Boot Loop Issue When Powering ePMP 3000L Radios
- Replies: 13
- Views: 13216
Re: Netonix Boot Loop Issue When Powering ePMP 3000L Radios
... now that I've been thoroughly argued with, I have a little boy who wants help carving a jack-o-lantern. I'm going to skip to the end and tell you rma.netonix.com/rma_create is that way if you'd like any further help.
- Tue Oct 21, 2025 9:47 am
- Forum: Hardware and software issues
- Topic: Switch RMA coming back to someone other than myself
- Replies: 2
- Views: 4565
Re: Switch RMA coming back to someone other than myself
Yeah it's going to be sent in. Forgot I made this post. Thanks.
