Search found 1279 matches: RMA

Searched query: rma

Go to advanced search

by jfrawley
Wed Apr 15, 2026 6:04 pm
 
Forum: Hardware and software issues
Topic: RECOVERY TOOL VIA SERIAL FOR SWITCHES
Replies: 41
Views: 7974050

Re: RECOVERY TOOL VIA SERIAL FOR SWITCHES

... run properly... thoughts? I am trying to put the recovery tar file on the device in hopes to get the OS running again, I can certainly send for RMA as well but hoping to fix on bench Platform: VCore-III (MIPS32 24KEc) LUTON26 RAM: 0x80000000-0x88000000 [0x80021b68-0x87fafffc available] FLASH: ...
by Julian
Mon Apr 13, 2026 10:35 pm
 
Forum: Hardware and software issues
Topic: RECOVERY TOOL VIA SERIAL FOR SWITCHES
Replies: 41
Views: 7974050

Re: RECOVERY TOOL VIA SERIAL FOR SWITCHES

... out the trusty SPIDriver, put the reset jumper on, and wrote with flashrom.. don't think I even brought it up to anyone, my bad! if you want to, rma.netonix.com/rma_create/ it; pretty quick turnaround - shipping would be the only charge
by Julian
Sun Feb 08, 2026 8:04 pm
 
Forum: Hardware and software issues
Topic: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity issue
Replies: 1
Views: 7605

Re: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity i

... escaped and you'll need the link mentioned later; Take a look at the mini port's teeth: sometimes they'll get water; if it's brown, send it down: rma.netonix.com/rma_create/, pretty common one, you don't really think of drip loops in the cables until you have to How much is the mini pushing, wattage ...
by Julian
Sat Nov 22, 2025 8:28 pm
 
Forum: Hardware and software issues
Topic: Fan not detected, but it's working
Replies: 4
Views: 8953

Re: Fan not detected, but it's working

rma.netonix.com Thank you for the quick reply. I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would ...
by lunokhod
Thu Nov 20, 2025 3:43 pm
 
Forum: Hardware and software issues
Topic: Fan not detected, but it's working
Replies: 4
Views: 8953

Re: Fan not detected, but it's working

sirhc wrote:rma.netonix.com


Thank you for the quick reply.

I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would potentially cost more than a new replacement unit.

Michael.
by sirhc
Thu Nov 20, 2025 2:22 pm
 
Forum: Hardware and software issues
Topic: v1.5.26 Bug Reports and Comments
Replies: 23
Views: 81899

Re: v1.5.26 Bug Reports and Comments

... the damage based on UI, it would have to be diagnosed. But damage is nrvrr under warranty even if you damage it the same day you receive it. Go to rma portal plug in mac it will tell you what yoir options are. This type of damage is usually ground current and could have happened awhile ago but ...
by sirhc
Wed Nov 19, 2025 4:07 pm
 
Forum: Hardware and software issues
Topic: v1.5.26 Bug Reports and Comments
Replies: 23
Views: 81899

Re: v1.5.26 Bug Reports and Comments

The unit is damaged. RMA it at rma.netonix.com
by sirhc
Tue Nov 18, 2025 10:12 pm
 
Forum: Hardware and software issues
Topic: Fan not detected, but it's working
Replies: 4
Views: 8953

Re: Fan not detected, but it's working

rma.netonix.com
by ewolff06
Fri Nov 14, 2025 1:47 pm
 
Forum: Hardware and software issues
Topic: POE Failure on WS-26-400-AC
Replies: 4
Views: 7412

Re: POE Failure on WS-26-400-AC

Seems to be an issue with the RMA website. First time I filled out the form, I got an internal server error message. Second time I got a screen that said there was an error and to email rma@netonix.com which I did.
by sirhc
Fri Nov 14, 2025 11:29 am
 
Forum: Hardware and software issues
Topic: POE Failure on WS-26-400-AC
Replies: 4
Views: 7412

Re: POE Failure on WS-26-400-AC

Have no idea. Goto rma.netonix.com and RMA it. Since you opted to switch parts even if the unit is within the 1 year warranty period it will be considered a repair. One of the things our techs do is match serial numbers of power supplies ...
Next

Go to advanced search