Search found 1279 matches: RMA
Searched query: rma
- Wed Apr 15, 2026 6:04 pm
- Forum: Hardware and software issues
- Topic: RECOVERY TOOL VIA SERIAL FOR SWITCHES
- Replies: 41
- Views: 7974046
Re: RECOVERY TOOL VIA SERIAL FOR SWITCHES
... run properly... thoughts? I am trying to put the recovery tar file on the device in hopes to get the OS running again, I can certainly send for RMA as well but hoping to fix on bench Platform: VCore-III (MIPS32 24KEc) LUTON26 RAM: 0x80000000-0x88000000 [0x80021b68-0x87fafffc available] FLASH: ...
- Mon Apr 13, 2026 10:35 pm
- Forum: Hardware and software issues
- Topic: RECOVERY TOOL VIA SERIAL FOR SWITCHES
- Replies: 41
- Views: 7974046
Re: RECOVERY TOOL VIA SERIAL FOR SWITCHES
... out the trusty SPIDriver, put the reset jumper on, and wrote with flashrom.. don't think I even brought it up to anyone, my bad! if you want to, rma.netonix.com/rma_create/ it; pretty quick turnaround - shipping would be the only charge
- Sun Feb 08, 2026 8:04 pm
- Forum: Hardware and software issues
- Topic: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity issue
- Replies: 1
- Views: 7605
Re: WS-6 mini to WS-12-250 DC POE and Gigabit connectivity i
... escaped and you'll need the link mentioned later; Take a look at the mini port's teeth: sometimes they'll get water; if it's brown, send it down: rma.netonix.com/rma_create/, pretty common one, you don't really think of drip loops in the cables until you have to How much is the mini pushing, wattage ...
- Sat Nov 22, 2025 8:28 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 8953
Re: Fan not detected, but it's working
rma.netonix.com Thank you for the quick reply. I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would ...
- Thu Nov 20, 2025 3:43 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 8953
Re: Fan not detected, but it's working
sirhc wrote:rma.netonix.com
Thank you for the quick reply.
I'm worried that the expense of an out-of-warranty repair plus shipping Australia-USA-Australia (not to mention the additional headaches in doing the customs paperwork) would potentially cost more than a new replacement unit.
Michael.
- Thu Nov 20, 2025 2:22 pm
- Forum: Hardware and software issues
- Topic: v1.5.26 Bug Reports and Comments
- Replies: 23
- Views: 81898
Re: v1.5.26 Bug Reports and Comments
... the damage based on UI, it would have to be diagnosed. But damage is nrvrr under warranty even if you damage it the same day you receive it. Go to rma portal plug in mac it will tell you what yoir options are. This type of damage is usually ground current and could have happened awhile ago but ...
- Wed Nov 19, 2025 4:07 pm
- Forum: Hardware and software issues
- Topic: v1.5.26 Bug Reports and Comments
- Replies: 23
- Views: 81898
Re: v1.5.26 Bug Reports and Comments
The unit is damaged. RMA it at rma.netonix.com
- Tue Nov 18, 2025 10:12 pm
- Forum: Hardware and software issues
- Topic: Fan not detected, but it's working
- Replies: 4
- Views: 8953
Re: Fan not detected, but it's working
rma.netonix.com
- Fri Nov 14, 2025 1:47 pm
- Forum: Hardware and software issues
- Topic: POE Failure on WS-26-400-AC
- Replies: 4
- Views: 7412
Re: POE Failure on WS-26-400-AC
Seems to be an issue with the RMA website. First time I filled out the form, I got an internal server error message. Second time I got a screen that said there was an error and to email rma@netonix.com which I did.
- Fri Nov 14, 2025 11:29 am
- Forum: Hardware and software issues
- Topic: POE Failure on WS-26-400-AC
- Replies: 4
- Views: 7412
Re: POE Failure on WS-26-400-AC
Have no idea. Goto rma.netonix.com and RMA it. Since you opted to switch parts even if the unit is within the 1 year warranty period it will be considered a repair. One of the things our techs do is match serial numbers of power supplies ...
